The position of Residential Life Assistant (RLA) is a full-time (35 hours), live-in position within one of NYU London’s student residences. The RLA will spend the majority of his/her work hours in the housing facilities. The post holder will take primary responsibility for the supervision of the student Resident Assistant team (Fall and Spring) and external group liaison during the summer. The post holder will also be part of a team of residential professional staff that has the care of the residents and the day-to-day administration of the residences as primary concerns, including an out of hours emergency response service. This role requires a positive service orientation while performing all duties.
Principal Duties and Responsibilities
Emergency and Crisis Response & Management – 10%
On site support within the residences, including (but not limited to):
- 24/7 emergency phone response duty rota
- Respond to emergency situations
- Report promptly to supervisors housing issues and concerns about student well-being
Resident Assistant team administration and support & Summer programme lead – 30%
Including (but not limited to):
- Supervising a team of student Resident Assistants during Fall and Spring semesters, and supporting them to deliver their agreed responsibilities
- Assisting with recruitment and training of Resident Assistant team
- Primary lead liaison with external summer programme leaders and administration
Housing administration to support semester and intersession programmes – 15%
Administrative duties, including (but not limited to):
- Administration of housing exemption and Moses Center accommodation requests
- Primary responsibility for liaising with external housing providers
- Subsidiary support in administering Star Rez student housing software
- Subsidiary support in administration of student Residential Living Agreements
- Keep regular office hours to be available to students
Student support services – 35%
Including (but not limited to):
- Pastoral support to student residents
- Organising and chaperoning trips and welcome activities
- Enforce University and Residential policies and procedures
- Providing timely incident / observation reports
- Mediation of roommate conflicts
- Year-round check in and check out support and collaboration with facilities, housekeeping, security teams
- Working with intersession programmes and residents from external groups
- Assist in developing, obtaining and reviewing feedback from residents about their experience, proposing action points for areas of improvement and implementing them
General Administration – 10%
Day-to-day administrative support, including (but not limited to):
- Room key distribution, replacement and returns; laundry card distribution, replacement and returns; room preparation and checks; database updates; updating informational materials across various media; maintain, update and improve relevant areas of NYU London website
- Attend staff meetings
This is a full time position reporting to the Site Director of NYU Florence with additional reporting to the Associate Vice President, Global Programs Administration, in New York. The role supports the Site Director on strategic long term planning for NYU Florence, and as part of the role also holds the title of Executive Director for La Pietra s.r.l. This position oversees all non-academic operations, including student life, finance and budget planning, human resources, IT, space management, grounds and facilities. The Associate Director also supports academic program and conference planning for NYU Florence. This position is responsible for overseeing NYU Florence’s response to crisis. Liaising closely with relevant colleagues at NYU in New York, Shanghai and Abu Dhabi, and at the other global sites and programs, the Associate Director is a member of the NYUF Senior Management team and can step in for the Site Director at her/his/their request. Be available in cases of an emergency (24 hours).
This is a full time Clinical Psychologist (Wellness Counsellor) position. The post-holder reports for clinical supervision to the NYU Assistant Director, Global Clinical Services, and to the Vice President for Student Mental Health, will participate in regularly scheduled individual and group clinical supervision meetings, and will otherwise collaborate with NY based colleagues as required; for other duties and administration the post-holder reports to the Associate Director, NYU Paris (NYUP). The post-holder has responsibility for providing on-site, expert mental health support and counseling services to members of the NYU Paris community (approximately 500 undergraduate and graduate students during the academic semesters and 150 students during January term and summer), and an ability to coordinate support for physical health issues. The post-holder has responsibility for proposing, organizing and implementing programs and services related to the mental wellbeing of the student population. The post holder will work with other professionals at NYUP who are responsible for other aspects of student health including ensuring immunization compliance of the NYUP population. The post holder will create and deliver health promotion and orientation programing related to wellness needs of NYUP students and will deliver relevant wellness trainings to faculty and staff at NYUP including detecting students in distress, responding to matters of sexual misconduct, etc. The post-holder works closely both with NYUP colleagues and those based at NYU in New York City.
Principal Duties and Responsibilities
- Provide clinical assessment, short-term psychotherapy, group therapy, and crisis intervention to student population while at NYU Paris; build close working relationships with external mental health providers (including psychiatrists) and other medical professionals from whom NYU Paris students seek care. Clinical work will be in areas such as depression, anxiety, suicidal ideation, acculturation stress, acute stress, culture shock, bipolar disorder, students exhibiting psychotic symptoms, interpersonal conflict, substance abuse, PTSD, decision-making, eating disorders, etc. Refer students to other/external health care providers, as needed
- Provide confidential consultations to NYUP students involved in sexual misconduct matters to ensure that all options available to them are fully understood and that victims have immediate access to any and all appropriate services, including emergent medical care and guidance on criminal proceedings and processes. At their request, the post-holder will also join students at any meetings necessary including Community Standard hearings or reports to the police.
The post-holder will also help students discuss what happened with their parents, if they wish. The post-holder will be specially trained to know all the processes at NYU and will help students navigate their options and all services on campus
- Collaborate closely with NYU’s Counseling and Wellness Services and with NYU’s Student Health Center in planning strategies for incoming students identified with mental or physical health needs and in creating emergency response plans for Paris based students who are exhibiting concerning symptoms
- Maintain confidential written records of all counseling contacts with students on the NYU Student Health Centre electronic health record
- Conduct assessments of student mental health issues and provide support regarding physical health concerns. Facilitate student navigation of the local health care system, including hospitals, clinics, and insurance companies. Assist students with University health compliance issues relating to immunizations, health history forms, insurance, etc.
- Collaborate with NYU and local administrators, physicians, and mental health professionals to provide appropriate health resources and support for individual cases and for the NYUP community
- Propose and conduct relevant health-related programs, events, activities, and training, focusing on prevention, awareness, and wellness
- Serve 24-hour on call for crisis situations relating to health. Provide expert advice and guidance to staff on the front line of health emergencies. Intervene personally where necessary (e.g. to assess for presence of suicidal ideation or other significant risk, assault of any kind, injury, attempted suicide, etc.). Communicate fully with NYU Counseling and Wellness Services as to the plan for emergency intervention
- Provide emergency support, including after hours, to registered NYU students enrolled at the NYUP site as well as those visiting Paris from other NYU sites
- Propose, produce, or procure health promotion materials and supplies in collaboration with NYU offices or approved external providers
- Track wellness-related cases and services for end of program review. Collect feedback about health services and prepare reports
- Be a visible source of support to the student community through participation at orientation sessions, availability in the Academic Center and presence in the residences
- Provide training as required for Student Life and residential staff
- Assist the Site Director and Associate Director of NYUP as requested for the successful running of the programs
About NYU Tel Aviv
NYU Tel Aviv, an affiliate of New York University, aims to create a study abroad program of exceptional quality for its students, offering undergraduate students the opportunity to spend one semester or more living in Tel Aviv while studying for NYU accredited courses. The NYU Tel Aviv student body includes a diverse group students from all three degree-grantingcampuses (NYU New York, NYU Abu Dhabi and NYU Shanghai).
The Resident Assistant (RA) is an integral part of the NYU Tel Aviv (NYUTA) staff. The RA assists in creating a healthy, safe, and thriving environment where students can gain experience, be involved and develop their interpersonal, academic and leadership potential. Called upon to respond to changing needs and situations, the RA position is one that requires flexibility, adaptability, enthusiasm, and commitment, as well as strong administrative and peer counselling skills, including duty and crisis management. The RA should expect to work non-traditional working hours, including evenings, weekends and occasional holidays. The RA is required to reside in a single room at the NYUTA Residence Hall located at Bnei Dan street in Tel Aviv and reports directly to the Manager of Student Life and Housing (MSLH).