The Program Assistant, under the supervision of the Student Services Manager and/or Associate Director, provides administrative support across Operations, Student Services, and Academic Programs. The primary responsibility of the position is to provide broad support as part of a team whose mission is to ensure the effective delivery of a first-rate study abroad experience. The Assistant also ensures programmatic support consistent with the high standards that have established NYU as a global leader in international higher education. This is a full-time position based in Sydney, Australia. Approximate time allocations for each duty category are indicated below but may be adjusted as necessary.
Operations and Communications (30%)
- Maintain a high level of discretion and confidentiality
- Maintain office and merchandise inventories and assist with orders.
- Assist with invoice management, payment, record keeping and reconciliation including FAME and JEMS.
- Assist in updating visitor guides, student and faculty handbooks, and webpages
- Assist with alumni relations, including programming and events
- Search for and assist with possible grant applications
- Prepare weekly student and faculty newsletters
- Assist with photography and videography
- Develop NYU Sydney’s digital identity and curate communications projects
- Participate in special projects and other duties as needed
Student Life (35%)
- Assist with student pre-arrival, arrival and departure tasks
- Assist with student life program planning and execution
- Assist in planning, implementation, and management of conferences, meetings and special events
- Support the Student Services Manager in conducting BASE meetings
- Generate work experience leads for students and provide ongoing support for partners and students throughout any agreements
- Curate semester-specific volunteering opportunities for students
- Provide support for student leaders, organisations and program committees
- Attend Intercultural Learning Committee meetings and staff/faculty meetings
- After hours and weekend event support as needed
Academics (35%)
- Set up and maintain academic course folders in Google Drive including assessment guidelines, course evaluations and syllabus documents.
- Accompany students on academic field trips
- Update CMS Website course inventory lists
- Monitor USYD course availability each semester
- Plan, book and track assignments, guest speakers, and field trips
- Identify required texts from syllabus documents and assist with sourcing
- Assist and communicate with faculty for course needs
- Assist with NYU local exchange info sessions and advertising
- Assist with supervising exams and implement accommodations for students who have registered with NYU Moses Center for Student Accessibility
- Help with NYU’s student information systems, Learning Management System and others as needed.
