NYU is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, and equity that informs academic excellence. We seek candidates who will not only enhance our commitment but whose experience, competencies, skills, and community engagement efforts contribute to diverse, equitable, inclusive learning and working environments for our students, staff, and faculty.
Reporting to Assistant Director of Student Life, this position will provide high quality support services to students so they have the best possible study abroad experience in Buenos Aires. Coordination of J-Term, Summer and Spring Break Visiting Programs in close conjunction with NYUNY-based program managers at relevant Schools/Colleges.
Principal Duties
- Visiting Programs – Be responsible for all Spring Break, Summer, and J-Term Visiting Programs to Buenos Aires. Work with program managers in NY to provide activities, accommodation, and facilities that meet faculty requirements and enhance the reputation of Buenos Aires as host. Provide cost effective and high quality services attentive to University priorities (e.g. global IDBEA, sustainability, etc). Be the point-person for these programs from the start of the program until the last day of the program.
- Volunteering & Community Service – Manage the development of the volunteer community service program in the best possible reflection of NYU priorities (e.g. global IDBEA, sustainability, etc). This will include work with the Internship Coordinator working with this network on the academic side. In coordination with the Internship point-person, help to maintain and expand the network of suitable and approved organizations in different industries. For all volunteer engagements, maintain a register of each placement in an organization containing feedback from students and from the organizations. Coordinate placements prior to arrival, take students to first interview at site, keep monthly check-ins and establish on-going contacts at organizations.
- Student Life Programming, Excursions and Cultural Activities – Under supervision of the Assistant Director for Student life and as part of the student life team, be proactive in the development and implementation of activities that ensure students have a rewarding experience in Buenos Aires. Coordinate activities showcasing local culture, which activities may include sports, cultural events, field trips, orientations, and interaction with local students. Seek to reflect NYU priorities (e.g. global IDBEA, diverse academic disciplines, sustainability, etc). Help make cost effective use of NYU funds. Provide formal and informal opportunities to get feedback from students about their experience in Argentina. Take a proactive role in communicating information to students.
- Emergency response & support – Provide support, guidance and crisis intervention for students. For one week at a time, be part of the rotation providing first responder service on the 24-hour duty-phone rotation. As necessary, go off-site to help students. Assist students with GeoBlue insurance inquiries on physical health issues, plus requisite documentation and follow-up. Prepare drafts of incident reports on Advocate, which the Assistant Director of Student Life will review and post. This aspect of the role includes attention to compliance with FERPA & HIPPA.
- Health, Wellness & Safety support – As part of the student life team assist all students with safety, wellness and health concerns, whether this may require a simple referral, assist in filing a police report, use of Advocate Database for recording incidents, taking a student to the hospital, providing information and suggestions, assistance with GeoBlue and Emergencias services, etc. Activate Emergencias services for students attending NYUBA. This aspect of the role includes attention to compliance with FERPA & HIPPA.
